Refund policy

Refund Policy

Thank you for shopping with us! We strive to ensure that every product we sell meets the highest quality standards. As part of our commitment to our customers, please review our refund policy below.

1. No Refunds Policy

All sales made with Quality Biotech are final. We do not offer refunds or returns for any purchases. Once an order is shipped, it cannot be canceled or returned for a refund.

2. Order Issues

While we do not offer refunds, we do strive to offer excellent customer service and customer satisfaction. If there is an issue with your order such as missing, incorrect, or damaged items upon receiving your order, contact us within 3 business days at .

3. How to Contact Us

For any issues related to defective or incorrect items, please contact our customer support team at:

• Email: 

Please include your order number, a detailed description of the issue, and any supporting photos to expedite the resolution process.

4. Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page, and your continued use of our website and services following any changes constitutes your acceptance of the revised policy.

Thank you for understanding our policy. We appreciate your business and are here to assist you with any concerns you may have.

Quality Biotech Team